A).	Applications are received in person from 10.30 A.M to 01:00 P.M and for enquiry between 3.00 P.M to 4.00 P.M on all working days.
B).	For ONLINE Application, the applicants will have to furnish all the details required in the website. If all the details are filled up, one computer generated Acknowledge Number will be assigned to that particular application. A print out of the application must be taken by the applicant and submit the same in District Ex-Servicemen Welfare Office.
C).	If the applicant does not handover the application to District Ex-Service Welfare Office within 30 days, the application will automatically be cancelled.
D).	As per rule the prescribed application form should be completed, signed and presented by the applicant himself / herself, to whom the documents belong, during the specified timings and he / she should be ready to give any clarification / produce relevant documents sought for by the Authenticating Officer at the time of submission.
E).	The applicant should enclose Photo Copies of required Certificates along with the application form.
F).	Status of the progress on applications will be available in Online. The individuals should come in person and collect their ID. This Department is not responsible for ID Card not collected from the concern District Ex-Service Welfare Office within a reasonable amount of time.
G).	Do not contact any outsiders to process your application. Contact only the staff of District Ex-Service Welfare Office for any information / clarifications.
H).	In case, fake certificates are presented, the fake certificates will be seized and action will be taken against all concerned under the appropriate law.

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